The two projects below show that protocol in action on very different scales — a kitchen and living transformation where a load-bearing wall and subfloor damage reshaped the plan, and a whole-home renovation where services, structure and finishes were rebuilt together.
What both have in common is the outcome the clients care about: a final account that matched the contract, a home that performs like new, and a documented trail of every decision made along the way.
['What these projects have in common', 'In both renovations, the most important moments happened when the walls opened up. On the kitchen and living project it was a load-bearing wall where the clients hoped for an open doorway, plus water damage in the subfloor that no pre-purchase inspection had detected. On the whole-home transformation it was dated wiring, aged pipework and termite damage in two wall frames. In every case the discovery was photographed, priced and approved in writing before we touched it.', "That discipline matters because the discovery is where trust is either built or broken. A variation handled well is a client for life; a variation discovered on the final invoice is a review on the internet. Our renovation clients' final accounts matched their contracts — not because their homes were surprise-free, but because the surprises were never allowed to become arguments.", 'If your home is post-war, pre-2000 or has a history of leaks, read both case studies with your own walls in mind. Then send us what you know — we will tell you honestly what your renovation is likely to uncover, and what our process does about it.']
Timelines worth knowing: a kitchen renovation typically runs six to eight weeks on site, a bathroom three to four, and a whole-home transformation three to five months. Design, selections and approvals sit before those numbers — and the clients who enjoy their renovation most are the ones who finish their selections before the strip-out begins.
Discovery is part of the deal in pre-2000 homes: dated wiring, tired pipework and the occasional termite guest. None of it is a crisis when there is a process — our variations are photographed, priced and signed before the work happens, which is why our clients' final accounts match their contracts.
And a note on living through it: it is genuinely doable with the right staging. Ask any builder you interview exactly how they will keep your kitchen, bathrooms and bedrooms functioning, and listen for specifics — the good ones light up at that question.
Tell us what you have in mind — we will show you what is possible on your block and your budget.